A structured, transparent onboarding — typically 60 to 90 days.

1. 01

   Kick-off Call

   GateKeeper, the current plan sponsor, and Royal Fund Management meet to align on scope, timeline, responsibilities, and the documents we’ll need along the way.

   Week 1

2. 02

   Weekly Cadence Established

   Recurring status calls are scheduled so no one is in the dark. Clear expectations, a shared checklist, and transparency by default.

   Week 1–2

3. 03

   New Plan Documents Prepared

   We draft the updated plan documents — adoption agreement, restated Master Plan Document, and SPD — and circulate them for review and sign-off.

   Week 2–3

4. 04

   Employee Census Collected

   Typically a single payroll file. We confirm eligibility, compensation, deferral elections, and employment dates so nothing slips through the cracks.

   Week 3–4

5. 05

   Recordkeeper Training

   One of our favorite parts — we schedule Empower recordkeeping software training so your team is confident well before go-live.

   Week 4–5

6. 06

   Payroll Integration & Training

   Depending on your payroll provider, we set up 180° or 360° integration and train your payroll contact to make ongoing contributions as easy as possible.

   Week 5–6

7. 07

   Data Load & QA

   Behind the scenes we load employee data, double-check every field, and reconcile balances so the transfer and enrollment are seamless.

   Week 6–8

8. 08

   Prior Provider Handoff

   We contact the incumbent recordkeeper, set blackout dates for the asset transfer, and distribute the required participant notices.

   Week 8–10

9. 09

   Enrollment Meeting

   Time to launch. We schedule an on-site or virtual enrollment session where your advisor meets employees, answers questions, and helps them enroll.

   Week 10–12

Process FAQ

Questions about the setup process

How long does the plan transition take?

Most new plan setups run 60 to 90 days from kick-off call to enrollment meeting, depending on plan complexity and how quickly documents and census data are returned.

Will employees experience a blackout period?

If assets transfer from a prior recordkeeper, there is a short blackout while balances move. We set the dates in advance and distribute the required participant notices before it begins.

What documents do we need to provide?

Your Master Plan Document, Adoption Agreement, Summary Plan Description, recent fee disclosure, and an employee census file — usually a single payroll export.

Do we have to change payroll providers?

No. We configure 180° or 360° payroll integration with your existing provider and train your payroll contact so ongoing contributions stay routine.

Who trains our team on the recordkeeping system?

We schedule recordkeeper software training during the setup process so your administrator is confident well before go-live, and we stay on weekly status calls throughout.